To us, the best people and organisations to deal with have people in their employ who have ordinary email addresses readily available which can be used to seek help and information in relation to dealing with them, and that when these ordinary email addresses used in this way, it results, within a couple of days or so, (there’s seldom any urgency,) in receiving high quality responses.
But, of course, this can only happen if these people are high quality people – highly intelligent and highly knowledgeable – and such people don’t come cheaply.
S0, for people and organisations it becomes a balancing act – seeking to have as many people as possible as customers/clients, seeking to be successful, while employing as few of such people as possible, if any.
Of course, whether they can be successful while employing as few of such people as possible, if any, is, completely and utterly, in the hands of us, the people.
To the extent that we, the people, become discriminating, seeking, as far as possible, to only deal with people and organisations who have such people in their employ, the more it will gradually dawn on people and organisations that to be successful they HAVE to employ enough of such people, and the world will become a very different place, it will become easier and easier to find people and organisations that provide high quality responses to our requests for help and information.
Of course, finding out whether people and organisations have such people in their employ is simple these days – just send them an email about something that’s concerning you, (our experience has been that if they don’t have an ordinary email address readily available, they’re not worth bothering with,) or use their chat facility, if they have one, and see how you get on.
Whatever means we’ve used, we are yet to come across any indications that Brydens Lawyers employ ANY such people!
One of the possibilities, of course, is that Brydens have found that spending money to get their name on the clothing of hundreds of footballers gets them more business than spending money on employing any of these people – hopefully none of our readers are fooled by this, that they will give preference to those people and organisations that provide high quality responses to their emails rather than those who have their names on the clothing of hundreds of footballers and so on???!!!